Copyright FAQ's
KCPC Bandhani, Sikar- India, May,2019
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FAQ's
How can I get the wholesale price lists?
To obtain our wholesale price lists, please thoroughly visit the product pages and send us a screenshot on WhatsApp. Make sure to include the product/style codes or catalogue, the quantity of each product you wish to purchase, your name, full address, contact numbers, and a brief description of your business.
How to place order?
Kindly visit the product pages in details and send us an screenshot on whatsapp specifying the product/style codes or catalogue, specify the quantity for each product(s) you want to purchase, Please provide your name, full address, contact numbers, and a brief description of your business.
We will then prepare a proforma invoice based on your information, allowing you to quickly see the product/style prices and estimated shipping charges.
As soon as a customer transferred the amount according to the proforma invoice/ Estimate, we start preparing the consignment within 1-2 days after the payment has been realized.
On the day we book your consignment, we will send you the tracking number for your shipment.
You will find all the final billings with the product codes in the final invoice. The product code number will be attached to each item in the consignment, allowing you to systematically identify the products/styles.
The consignment will reach at your place within 5-7 days depending on the courier agent and the destination.
Shipping Information :
The shipment will be delivered ONLY to your billing address as specified in the proforma invoice/estimate. Kindly DO check the address and telephone number in the proforma invoice/Esitmate.
Please note that we do not ship on Sundays and public holidays, as our logistics partner does not schedule pick-ups on those days. Occasionally, delays may occur due to Customs clearance, flight delays, or other unavoidable circumstances. However, we always strive to ensure delivery within the timeframe specified in our post-order communication to you.
The choice of the consignment carrier is made by the sole discretion of KCPC BANDHANI.
We prefer to use FedEx for their reliable, fast, and professional service. Visit www.tnt.comand www.fedex.comfor the current charges and other details.
The consignment will be delivered to the buyer's specified address by the carrier once all customs formalities are cleared. THE TOTAL ACTUAL SHIPPING COST WILL BE ADDED TO THE CUSTOMER'S FINAL INVOICE.
Please note that residential shipments to USA will be left at door if someone is not there to receive the package. Our courier agents DHL / FEDEX / TNT / UPS / DTDC / TRACKON etc will not be able to provide sign confirmation of delivery made in such cases.
To prevent any disputes, please ensure that someone is available to receive the package when the courier attempts delivery. KCPC Bandhani cannot be held responsible for any damage or loss of products during transit by the shipping company. KCPC Bandhani is not liable for delays, damages in transit, or other issues caused by the courier company. Once the customer receives and acknowledges the product from the courier or other delivery methods, it will be considered as a successful delivery and no claims will be accepted. It will be considered a bad delivery.
Custom duty & taxes ?
Customer must abide by the laws of his-her country. KCPC Bandhani do not pay for the custom duties or any other Taxes/charges. In case there are any customs duties and Taxes incurred by the shipment, the customer is bound to pay them. Please note that we are unable to provide specific advice on customs duties or tariffs.
If customer does not claim the shipment for whatever reason, KCPC Bandhani shall not be held responsible for it.
If the shipment is returned to us due to non-payment of customs duties, taxes, or any other reason, the customer will be responsible for paying the re-freight charges and any additional taxes incurred. by the shipment.
Minimum Order of Purchase?
We have minimum order requirements according product categories. For details, please send us an email specifying the product/style codes or catagory you want to purchase, your name, full address, contact numbers and business brief.
Wholesale Discounts?
We have not any discount policy. As we are a manufacturer focusing solely on wholesale business, we offer only one price list. A wise customer knows that discount offers are only a gimic.
Payment Options?
Bank Wire Transfer or Telegraphic Transfer. Please request our bank account and SWIFT code details if you wish to use this payment method. This is the cheapest way of money transfer.
Western Union Money Transfer. Visit www.westernunion.com for details. Transfers the amount in minutes.
Money Gram . Visit www.moneygram.com for details. Transfer the amount in minutes.
When do you usually update our products?
Our products catalog is updated every week according the season and demand. We produce latest fashion cloths as per fashion market and seasons.
What is your Return / Exchange Policy?
We DO NOT accept any returns/exchange. In case of any defects in goods, please notify us within 3 days of receipt of goods. Defective goods can be returned to our office at Sikar – Rajasthan (India).